Build more profits with YQA – Quality that benefits you!
YQA is an organisation dedicated to promoting and assisting quality certificated companies throughout Yorkshire and Lincolnshire. YQA brings your business many benefits, including networking events and practical support that really can help your business grow.
To learn more about YQA and membership benefits read on.
|What is ISO 9001?The ISO 9000 series of standards form the foundation and framework for a highly effective management system within any type of business, whether industrial or service-sector based.The standards are recognised throughout the world, and were developed by the International Organisation for Standardisation (ISO) which has over 110 member countries.Increased global competition has lead to higher customer expectations regarding quality. To be competitive in today’s tough market, businesses need to employ increasingly effective and efficient systems.|
|What is ISO 9001? The ISO 9000 series of standards form the foundation and framework for a highly effective management system within any type of business, whether industrial or service-sector based. The standards are recognised throughout the world, and were developed by the International Organisation for Standardisation (ISO) which has over 110 member countries. Increased global competition has lead to higher customer expectations regarding quality.To be competitive in today’s tough market, businesses need to employ increasingly effectiveand efficient systems. ISO 9001 outlines the basic requirements for an effective quality management system. It demonstrates to your customers that you offer a commitment to quality, and it will also improve the effectiveness of your business. Some of the reasons that businesses attain ISO 9001 certification include: customer expectations and requirements, improved company performance, corporate strategy and competitive pressure, to increase market share and to be perceived as a “quality” company.|
Our members range from small Attic Conversion Specialists to multi national companies. To learn about how we can help you profit more from your clients then please follow this link to apply for a membership and start providing confidence to your clients.
Advice From Our Members:
To succeed in business today there has to be certain qualities set in place, in order for the business to have staying power.
One of the most important aspects of a business is providing great customer service, which makes customers more inclined to retain the business’ services again.
Generally speaking when a customer uses a business for whatever purpose and is displeased about the services or product and thinks there was not a great effort made by the business to resolve the matter.
It is most likely that, the customer will not return should they need a product or service. They would rather give their custom to another business offering the same product or service.
As a Skip Hire Firm we strive to have a long term future and a successful business with satisfied customers to boot, this is why we have an expert dedicated team to handle queries and generally any issues on the services and products we provide to our customers.
We continue to train our team on all things waste, the best way to transport it and the best ways to recycle and get rid of it safely.
We are aware of the different dangers a skip full of waste can pose, this is why we have different types of skips in our possession, skips with lids others have doors. Our team will assess every query and advice accordingly.
Our business process focuses on continuing to improve our effeciency and productivity and ultimately, to respond to the growing market changes while always providing a better service to our customers.
We listen to our customers needs, like when we encountered a wall blocking our path to delivering a skip to our customer. We then looked into acquiring some extra reach loading vehicles, this did not only help that particular customer but future customers to come.
Starting a business in a city where there is a lot of competition and alternative options for customers creates barriers for any business today.
We have modeled our successful business on other successful businesses like biffa.co.uk and we continue to reach our long term focus and consistency with our customers in this ever changing climate.